Payment Options
Thermoforming Units(COD)
- Credit Card via website – earns credit points for future purchases + shop credit
- Bank transfer via website – earns credit points for future purchases + shop credit
- 12 months interest free option – finance provided by Credabl
Consumables
- Credit Card via website – earns credit points for future purchases
- Bank transfer – earns credit points for future purchases
New Zealand Customers
- Credit Card via website – earns credit points for future purchases
Pricing and Returns
All prices are displayed in Australian Dollars (AUD) and exclude GST.
Prices may be subject to change without notice.
Goods may be returned for exchange or refund (excluding shipping costs) within 30 days of invoice date provided they are:
-unopened
-unused
-undamaged
To request a return complete the Returns Form
Our team will respond within 1 working day.
Shipping
- Australia-wide shipping via StarTrack Priority Overnight
- Larger items shipped via StarTrack Road Express
- Free shipping on orders over AUD $200 ex GST
- Orders under AUD $200 incur a flat shipping fee of AUD $15.00 ex GST
- Orders are dispatched within 24 hours
- Estimated delivery: 1–2 business days Australia-wide
New Zealand Orders
- Flat shipping fee: NZD $22
- Shipped via Australia post EMS
Privacy
Erkodent Australia Pty Ltd is committed to protecting your privacy.
Any personal information collected through this website is kept secure and used only for:
- processing orders
- customer support
- account management
- newsletters (if subscribed)
We do not sell or share customer information with third parties.
Security Policy
All online payments are processed through secure encrypted technology using 128-bit SSL encryption.
Your payment and personal information is securely transmitted and protected during checkout.
For any questions regarding security or privacy, please contact:
[email protected]
Anti-Slavery Policy
This policy reflects Erkodent Australia’s commitment to ensure to the best of our ability that there is no modern slavery in any part of our business operations. We are committed to acting ethically and with integrity in all business dealings and relationships, and where possible, to ensure modern slavery is not taking place in our own business or supply chain.
Our business also expects its service providers, suppliers and contractors to share our commitment to act lawfully and ethically and to work to ensure that modern slavery is not taking place within its organisation or within its supply chain.